Our Services

Pacifico is a trauma informed service, delivered with compassion, and offers a range. of therapeutic interventions including psychology, counselling, social work, mental health nursing and cultural supports. Many of these services can be fully funded. You may choose to access our private therapy sessions. Please view our fees page for more information.

We have an office based in Whitianga and can also offer zoom appointments if this is more convenient for you 

Our range of services include:

Mental Health Services
Child and Adolescent Services
Sexual Harm Services
Eye Movement Desensitisation and Reprocessing

Mental Health services for Adults

At Pacifico, we take the steps with you to understand your experiences, exploring appropriate therapy options, tools, and healing strategies to support you on your journey to achieve a peaceful mind. 

We can help you with:

  • Trauma / Stress
  • Depression
  • Anxiety – including generalised, social, panic and phobias
  • Post-traumatic Stress Disorder
  • Compulsive Behaviour problems
  • Pre/Perinatal Mental Health Support.
  • Mental wellness challenges caused by physical health conditions
  • Psychosis
  • Grief/Loss
  • Work related burnout/stress
  • Confidence and self esteem
  • Anger/Conflict
  • Alcohol and other substance use difficulties
  • Relationship difficulties – Improving communication skills

Mental Health Nursing
Assessments including Risk, formulation, and recommendations for appropriate therapy pathways. This can also include brief interventions to support mental wellness and monitoring of any treatments prescribed.

Child and Adolescent Services

At Pacifico, we will take steps with young people from the age of 4-18yrs of age and their parents to understand what is causing the young persons distress. Together we will decide on the appropriate pathway to support the young persons journey toward mental wellness and allowing parents to achieve peace of mind. Youth over the age of 16 years can work independently with us, however we always encourage family to be involved where possible.

We can help with:

  • Trauma/Stress
  • Depression and mood problems
  • Anxiety and distress
  • Grief/Loss
  • Eating Disorders
  • Self Esteem/Confidence difficulties
  • Attachment/Separation difficulties
  • Behavioral difficulties
  • Sleep disturbances
  • Compulsive Behavior Problems

Mental Health Nursing
Assessments including Risk, formulation, and recommendations for appropriate therapy pathways. This can also include brief interventions to support mental wellness and monitoring of any treatments prescribed.

 

 

Sexual Harm Services

(It just takes one small step to get support from Pacifico)

Pacifico is a Registered Supplier to ACC integrated Services for Sensitive Claims (ISSC).  This is a fully funded service to support children and adults who are survivors of sexual harm/violence and who are wanting to engage in a trauma informed healing process.

Pacifico will support you to engage with a psychologist or counsellor in the Coromandel / Hauraki region and can also access cultural and social work support to help you eliminate any barriers to your recovery.

All our therapists are registered to provide ACC funded sessions and have a wide range of experience and skills to support you and your treatment expectations. We will endeavor to accommodate your specific preferences or requirements when matching you with one of our providers.

You are able to self-refer to us by either phoning or completing our contact us form. We also accept referrals from your General Practitioner or directly from ACC.

FAQ’s.

Who qualifies for ACC sensitive claims funded therapy?

  •  Anyone who has experienced sexual harm in New Zealand can access this service. ACC may also assist New Zealand residents who were overseas when the event occurred.

How much does it cost?

  • The sensitive claims services are fully funded by ACC, so there is no cost to anybody accessing our service.

How do you keep my information private?

  • Privacy is extremely important. We keep all personal information private and safe. Only the necessary people involved in the service will have access to client information. When a client calls or emails us, only your name, location and contact number need to be disclosed. Once we have matched you to a therapist, clients will be able to speak safely and confidentially to begin their journey of healing. We are however, required to provide ACC with treatment and progress updates.

How do I get started? Information for clients wanting to access our service.

  • When you’re ready to start therapy, you can contact our Clinical Lead Jannine Verner directly at admin@pacifico.nz or on 0225006775 or click on our contact us button at the top of this website. Jannine hopes to respond to your email or voicemail the same business day or within 24 hours of a working week day. 
    In your message you can include your first name, contact details, location and any preferences you have for a therapist e.g. gender/cultural preferences. Pacifico will then be able to facilitate the therapy and your dedicated clinician will process all ACC claim documentation for you.  

If you would like more information on the ISSC service please visit: https://www.acc.co.nz/im-injured/types-of-ongoing-support/counselling-therapy/

Pacifico is not a crisis response service.  If you are in need of urgent support, please consider contacting one of the dedicated support services who are there to provide you with urgent advice and / or intervention.

If you are in immediate danger, contact Police on 111

http://www.safetotalk.nz/ is a dedicated free calling service for anyone wanting further information and support

If you are experiencing a Mental Health Crisis, contact Waikato Crisis Team on: 0800 50 50 50

Eye Movement Desensitisation and Reprocessing

Eye Movement Desensitization and Reprocessing (EMDR) therapy is an extensively researched, effective psychotherapy method proven to help people recover from trauma and other distressing life experiences, including PTSD, anxiety, depression, and panic disorders.

EMDR therapy does not require talking in detail about the distressing issue or completing homework between sessions. EMDR therapy, rather than focusing on changing the emotions, thoughts, or behaviors resulting from the distressing issue, allows the brain to resume its natural healing process.

EMDR therapy is designed to resolve unprocessed traumatic memories in the brain. For many clients, EMDR therapy can be completed in fewer sessions than other psychotherapies.

How does EMDR affect the brain?

Our brains have a natural way to recover from traumatic memories and events. This process involves communication between the amygdala (the alarm signal for stressful events), the hippocampus (which assists with learning, including memories about safety and danger), and the prefrontal cortex (which analyzes and controls behavior and emotion). While many times traumatic experiences can be managed and resolved spontaneously, they may not be processed without help.

Stress responses are part of our natural fight, flight, or freeze instincts. When distress from a disturbing event remains, the upsetting images, thoughts, and emotions may create an overwhelming feeling of being back in that moment, or of being “frozen in time.” EMDR therapy helps the brain process these memories, and allows normal healing to resume. The experience is still remembered, but the fight, flight, or freeze response from the original event is resolved.

See EMDRIA.org for further information or watch the link below;

Pacifico offers a range of therapeutic interventions including psychology, counselling, social work, mental health nursing and cultural supports. Many of these services can be fully funded. You may choose to access our private therapy sessions. Please view our fees page for more information.